FAQs

  1. Where did the TraCS program originate from?

The Trauma Consultancy Service (TraCS) is an Alannah & Madeline Foundation program. It is based on our expertise and extensive work within our care programs such as Children Ahead, Buddy Bags and Cubby House as well as our other programs in educational settings such as Connect, eSmart Schools, Media Literacy Lab and Digital Licence.

The origins of TraCS sits in our work with early years services and networks through these programs over many years. Through our strong partnerships, the need for support for educators became clear as their role in keeping vulnerable children safe spilled over into referrals or requests for advice.

In discussion with Early Years Managers it became clear that educators required support that extended beyond the delivery of training alone. In many kinders, educators were operating at the front line of childhood trauma, acting as a primary factor in managing and mitigating risk. They not only required training around trauma (many had already received high quality training), but also required support in managing their work and relationships with traumatised children. The provision of support to staff which included coaching and onsite observation, training, support and advice was needed.

  1. What are the aims of the TraCS program?

The TraCS program aims to support educators and other early childhood staff in:

  • understanding and working with children whose lives have been affected by trauma
  • providing safe and supportive learning environments for traumatised children that enhances their social and emotional readiness for school.
  • Building the capability and confidence of educators and other early childhood staff in working with children whose lived have been affected by trauma. 
  1. What sets the TraCS program apart in the delivery of Trauma Informed Services?

Unlike many other Trauma Informed Services, the focus of our Trauma Consultancy Service is to work with educators over time. Our service delivery model very intentionally focuses on bringing together the expertise of educators and the TraCS Consultant to build a relationship of support and learning directly into the education space. We build a partnership that combines our collective knowledge in education and social work to build the capacity of educators in working with children and families with trauma backgrounds and presentations.

This allows teaching professionals to build their knowledge base through continuously planning, implementing, analysing and reviewing their interactions, plans and strategies with children – utilising the skills of the reflective practitioner to act as a guide in this process. This process also insulates educators from professional fatigue or burnout by providing them with a space in which they can challenge and be challenged about their role without judgement or consequence.

The TraCS Consultant will support educators to apply a “trauma lens” to their work, providing clinical support and advice to the team on:

  • promoting the relationship between teacher and child
  • supporting strategies that create connection and defuse conflict
  • developing plans which support children in the development of pro-social skills including emotional and social regulation
  • planning for challenging incidents
  • supporting educators to understand the impact of their own emotional arousal and regulation as vital to assisting the child and maintaining a peaceful learning space.
  1. Can I still access a TraCS package if I have limited budget?

Yes, which is why we encourage you to get in contact with us directly to discuss your specific needs and budget so we can identify the right support available.

  1. Should I select a package or a co-located option?

If you are part of a larger service with access to some combined or significant funding, a co-located position would be worth discussing directly with us. A co-located consultant could be a more cost-effective option with the additional benefit of the consultant becoming an integral part of your team and based within your service week to week.

  1. If I don’t have School Readiness Funding can I still access the TraCS service?

Yes, TraCS is currently supporting a number of services and agencies in their work with vulnerable children via alternate funding. Click here to find out more.

  1. How many groups does the package price include?

The package prices relate to one kinder group at your centre as it has been designed to support one group of educators and children with selected touchpoints across the year. We have the ability to quote additional groups as required. 

  1. I have a package, what if I need to reschedule or cancel arranged sessions?

We will do our best to accommodate and reschedule appointments where possible. However, TraCS is designed to work alongside educators over time, providing an opportunity to integrate and embed knowledge and reflect on strategies and approaches with children. Condensing a service into a single term when it is designed to be delivered across two or more terms is not consistent with our model, so consideration to scheduling service delivery should be done as soon as possible to maximise outcomes.

  1. Can I access the Family Practitioner as a stand-alone role?

Yes, however we view the Family Practitioner role as complementary to the delivery of a trauma informed model of practice delivered by the TraCS Consultant. To discuss your unique circumstance, please get in contact.

  1. What is the difference between in session and out of session support?

In session support provides the opportunity for coaching and provision while children are in session at kinder. Out of session support provides a space for educators to engage in reflective practice, planning and discussion regarding the impact of trauma in their work.

  1. What if I want additional visits beyond what the package offers?

Based on your individual needs, we would welcome the opportunity to provide additional visits or service delivery as required. This can be discussed when liaising with us directly for a quote.

  1. How long do the training sessions run for?

Our preferred training format is through the delivery of a three-part series. Each part comprises of two modules (six in total) delivered over 2.5 hours each. Click here for more detail.

  1. How many staff can attend training?

For remote delivery of training modules, we recommend in groups of 10 educators. For face-to-face delivery we recommend in groups of 20.

  1. How many staff can attend out of session?

Out of session work is designed to support educators working with a single group of children in one group. Depending on the staffing model at your service this may include staff who work across groups or rooms. We would recommend no more than eight people in one session so that there is opportunity to include the voice and experiences of each participant. The design of your service will be developed in consultation with you on commencement of service delivery. 

  1. Can training be purchased individually?

We value the important role that training plays in deepening the understanding of trauma informed practice but believe that it is only one part of the qualitative service that the TraCS program provides. We aim to embed training in practice by providing in session and out of session support. Training is included at no extra cost for co-location. If you are interested in training, please get in contact. 

  1. Has the TraCS program been externally evaluated?

As a part of the Foundation’s commitment to quality service delivery, we are excited to commence a 12-month long research project in partnership with Monash University's Monash Centre for Health Research and Implementation in 2021. This will examine the evidence-base that underpins TraCS, conduct an independent evaluation of the outcomes and impact achieved as a result of the program, and develop an ongoing monitoring and evaluation framework to support the Foundation in identifying program benefits in a rigorous and systematic way.

  1. What experience to do your consultants bring to my service?

Our Trauma Consultants have extensive experience supporting traumatised children and have:

  • Qualifications in social work, psychology and/or allied disciplines
  • More than 5 years’ experience– working in family violence, child protection, out of home care and/or related fields.

Still have a question or unsure? Please contact us on 03 9697 0666 or complete our enquiry form below.

ie 03 6666 6666

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