Support Services
In an emergency always call triple zero 000.
The Alannah & Madeline Foundation's website is not set up to provide counselling or crisis support, but we encourage you to contact one of the following services.
Kids Helpline 1800 551 800
Kids Helpline is Australia's only free, private and confidential 24/7 phone and online counselling service for young people aged five to 25. Visit their website here.
Lifeline 13 11 14
Lifeline offer a free 24-hour telephone counselling service. Anyone can call Lifeline at any time. As well as providing telephone counselling, Lifeline can provide you with information about other support services available in your area. You can contact them by either calling on 13 11 14 or visiting their website.
Cyber safety
To report cyber bullying and other forms of online abuse, and to learn about staying safe online, contact the Office of the eSafety Commissioner.
Child protection
If you are a victim of child abuse or know a child needing protection contact Child Protection Service in your area.
|
VIC |
Child Protection Crisis Line 13 12 78 (24 hours) |
|
TAS |
Child Protection Advice & Referral Service 1800 000 123 |
|
NSW |
Child Protection Helpline 13 21 11 |
|
ACT |
Child and Youth Protection Services 1300 556 729 |
|
NT |
Child Protection Hotline 1800 700 250 |
|
QLD |
Contact your nearest child safety service centre here |
|
SA |
Child Abuse Report Line 13 14 78 |
|
WA |
Crisis Care Unit 08 9223 1111 or 1800 199 008 |
Grief counselling
For free, confidential phone counselling, contact Griefline in your state of territory.
Or access face-to-face counselling via the Australian Centre for Grief and Bereavement.
Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Call 1300 659 467 or via their website.
Sexual assault support services
If you are a victim of sexual assault or know someone who is, phone the support service in your area.
|
ALL STATES |
1800 RESPECT, National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours) |
|
VIC |
Sexual Assault Crisis Line (after hours) free call 1800 806 292 Gatehouse Centre, Royal Children's Hospital on 03 9345 6391 (9am-5pm) or 03 9345 5522 (after hours Crisis Care) |
|
TAS |
Sexual Assault Support Service Crisis Support Line 1800 697 877 |
|
NSW |
Rape Crisis Centre 1800 424 017 |
|
ACT |
Rape Crisis Centre Crisis Line 02 6247 2525 (24 hours) |
|
NT |
Sexual Assault Referral Centre, Darwin 08 8922 6472, Katherine 08 8973 8524, |
|
QLD |
State-wide Sexual Assault Help Line 1800 010 120 |
|
SA |
Yarrow Place Sexual Assault Service 08 8226 8777 or 08 8226 8787 (after hours) or 1800 817 421 (country callers) |
|
WA |
Sexual Assault Resource Centre, 24-hour line: 1800 199 888 |
Domestic violence prevention and support services
If you are a victim of domestic violence or know someone who is, contact the support service in your area.
|
ALL STATES |
National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours) |
|
ALL STATES |
MensLine Australia 1300 789 978 |
|
VIC |
Safe Steps Family Violence Response Centre 1800 015 188 |
|
TAS |
Family Violence Counselling and Support Service 1800 608 122 (North West), (03) 6336 2692 (North), (03) 6233 3818 (South) |
|
NSW |
Domestic Violence Line 1800 656 463 |
|
ACT |
Domestic Violence Crisis Service 02 6280 0900 (24 hours) |
|
NT |
Domestic violence helpline 1800 RESPECT 1800 737 732 |
|
QLD |
Women's Domestic Violence Telephone Service 1800 811 811 DV Connect Men's Line 1800 600 636 |
|
SA |
Domestic Violence Crisis Line 1800 800 098 |
|
WA |
Women's Domestic Violence Helpline Information 1800 007 339 Men's Domestic Violence Helpline Information 1800 000 599 |
Victims of crime - assistance and compensation
|
VIC |
Victims of Crime 1800 819 817 |
|
TAS |
Victim Support Services 1300 300 238 |
|
NSW |
Victim Access Line 1800 633 063 |
|
ACT |
Victim Support 1800 822 272 |
|
NT |
Victims of Crime 1800 672 242 |
|
QLD |
Victim Assist 1300 546 587 |
|
SA |
Victims of Crime 08 8204 9635 |
|
WA |
Victims of Crime online |
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