Support Services

In an emergency always call triple zero 000.

The Alannah & Madeline Foundation's website is not set up to provide counselling or crisis support, but we encourage you to contact one of the following services.

Kids Helpline 1800 551 800Kids Helpline

Kids Helpline is Australia's only free, private and confidential 24/7 phone and online counselling service for young people aged five to 25. Visit their website here.

Lifeline 13 11 14lifeline logo

Lifeline offer a free 24-hour telephone counselling service. Anyone can call Lifeline at any time. As well as providing telephone counselling, Lifeline can provide you with information about other support services available in your area. You can contact them by either calling on 13 11 14 or visiting their website.

Cyber safety

To report cyber bullying and other forms of online abuse, and to learn about staying safe online, contact the Office of the eSafety Commissioner

Child protection

If you are a victim of child abuse or know a child needing protection contact Child Protection Service in your area.

 

 VIC

 Child Protection Crisis Line 13 12 78 (24 hours)

 TAS

 Child Protection Advice & Referral Service 1800 000 123

 NSW 

 Child Protection Helpline 13 21 11 

 ACT

 Child and Youth Protection Services 1300 556 729

 NT

 Child Protection Hotline 1800 700 250

 QLD

 Contact your nearest child safety service centre here

 SA

 Child Abuse Report Line 13 14 78 

 WA

 Crisis Care Unit 08 9223 1111 or 1800 199 008


Grief counselling 

For free, confidential phone counselling, contact Griefline in your state of territory.

Or access face-to-face counselling via the Australian Centre for Grief and Bereavement.

Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide. Call 1300 659 467 or via their website.

Sexual assault support services

If you are a victim of sexual assault or know someone who is, phone the support service in your area.

 ALL STATES

 1800 RESPECT, National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours)

 VIC

 Sexual Assault Crisis Line (after hours) free call 1800 806 292

 Gatehouse Centre, Royal Children's Hospital on 03 9345 6391 (9am-5pm) or 03 9345 5522 (after hours Crisis Care)

 TAS

 Sexual Assault Support Service Crisis Support Line 1800 697 877

 NSW 

 Rape Crisis Centre 1800 424 017

 ACT

 Rape Crisis Centre Crisis Line 02 6247 2525 (24 hours)

 NT

 Sexual Assault Referral Centre, Darwin 08 8922 6472, Katherine 08 8973 8524, 
 Tennant Creek 08 8962 4361, Alice Springs 08 8955 4500 (or 0401 114 181 after hours)
1800RESPECT 1800 737 732

 QLD

 State-wide Sexual Assault Help Line 1800 010 120

 SA

 Yarrow Place Sexual Assault Service 08 8226 8777 or 08 8226 8787 (after hours) or 1800 817 421 (country callers)

 WA

 Sexual Assault Resource Centre, 24-hour line: 1800 199 888


Domestic violence prevention and support services

If you are a victim of domestic violence or know someone who is, contact the support service in your area.

 ALL STATES 

 National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours) 

 ALL STATES

 MensLine Australia 1300 789 978

 VIC

 Safe Steps Family Violence Response Centre 1800 015 188

 TAS

 Family Violence Counselling and Support Service 1800 608 122 (North West), (03) 6336 2692 (North), (03) 6233 3818 (South)

 NSW

 Domestic Violence Line 1800 656 463 

 ACT

 Domestic Violence Crisis Service 02 6280 0900 (24 hours)

 NT

 Domestic violence helpline 1800 RESPECT 1800 737 732

 QLD

 Women's Domestic Violence Telephone Service 1800 811 811 

 DV Connect Men's Line 1800 600 636 

 SA

 Domestic Violence Crisis Line 1800 800 098

 WA

 Women's Domestic Violence Helpline Information 1800 007 339

 Men's Domestic Violence Helpline Information 1800 000 599 


Victims of crime - assistance and compensation

VIC 

 Victims of Crime 1800 819 817 

TAS

Victim Support Services 1300 300 238

NSW

Victim Access Line 1800 633 063

ACT

Victim Support 1800 822 272

NT

Victims of Crime 1800 672 242

QLD

Victim Assist 1300 546 587

SA

Victims of Crime 08 8204 9635

WA

Victims of Crime online

 

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