Support Services
Phone 000 or your local police if you, or someone you know, is in immediate danger or risk and requires an urgent response.
Please note that The Alannah & Madeline Foundation's website is not set up to provide counselling advice or services.
If you require urgent assistance, please contact the appropriate organisation below.
Kids Helpline 1800 551 800
Kids Helpline is a 24-hour, seven day a week counselling service for Australian young people aged between 5 and 25 years. Kids Helpline talk to more than 6,000 kids each week, about all sorts of problems. Young people can access Kids Helpline by calling 1800 551 800 or visiting their website.
Lifeline 131 114
Lifeline offer a free 24-hour telephone counselling service. Anyone can call Lifeline at any time. As well as providing telephone counselling, Lifeline can provide you with information about other support services available in your area. You can contact them by either calling on 131 114 or visiting their website.
Child protection
If you are a victim of child abuse or know a child needing protection contact Child Protection Service in your area.
|
VIC |
Child Protection Crisis Line 131 278 (24 hours) |
|
TAS |
Child Protection Advice & Referral Service 1800 000 123 |
|
NSW |
Child Protection Helpline 132 111 |
|
ACT |
Child Abuse Prevention Service 1300 556 729 |
|
NT |
Child Protection Hotline 1800 700 250 |
|
QLD |
Emergency Crisis Line 1800 177 135 |
|
SA |
Child Abuse Report Line 131 478 |
|
WA |
Crisis Care Unit 08 9223 1111 or 1800 199 008 |
Grief counselling 1800 642 066
If you have recently lost someone close to you and need someone outside of your support network to speak to, phone the Australian Centre for Grief and Bereavement counselling service. This service provides face-to-face counselling.
Sexual assault support services
If you are a victim of sexual assault or know someone who is, phone the support service in your area.
|
VIC |
Sexual Assault Crisis Line (after hours) free call 1800 806 292 Gatehouse Centre, Royal Children's Hospital on 03 9345 6391 (24 hours) |
|
TAS |
Sexual Assault Support Service Crisis Support Line 1800 697 877 |
|
NSW |
Rape Crisis Centre 1800 424 017 |
|
ACT |
Rape Crisis Centre Crisis Line 02 6247 2525 (24 hours) |
|
NT |
Sexual Assault Referral Centre, Darwin 08 8922 6472, Katherine 08 8973 8524, |
|
QLD |
State-wide Sexual Assault Help Line 1800 010 120 |
|
SA |
Yarrow Place Sexual Assault Service 1800 817 421 or 08 8226 8787 (after hours) |
|
WA |
Sexual Assault & Referral Centre 1800 817 421 |
Domestic violence prevention and support services
If you are a victim of domestic violence or know someone who is, contact the support service in your area.
|
ALL STATES |
National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours) |
|
ALL STATES |
Men's Line Australia 1300 789 978 |
|
VIC |
safe steps Family Violence Response Centre 1800 015 188 |
|
TAS |
Family Violence Counselling and Support Service 1800 608 122 |
|
NSW |
Domestic Violence Line 1800 656 463 |
|
ACT |
Domestic Violence Crisis Service 02 6280 0900 (24 hours) |
|
NT |
Domestic violence helpline 1800 737 732 |
|
QLD |
Women's Domestic Violence Telephone Service 1800 811 811 DV Connect Men's Line 1800 600 636 |
|
SA |
Domestic Violence Crisis Line 1800 800 098 |
|
WA |
Women's Domestic Violence Helpline Information 1800 007 339 Men's Domestic Violence Helpline Information 1800 000 599 |
Cyber safety
The Australian Communications and Media Authority's Cybersmart website provides cyber safety information for young children, teens and parents. It also has an Online Helpline for young people who have had negative online experiences, such as cyber bullying.
Victims of crime - assistance and compensation
|
VIC |
Victims of Crime 1800 819 817 |
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