Support Services

Phone 000 or your local police if you, or someone you know, is in immediate danger or risk and requires an urgent response.

Please note that The Alannah & Madeline Foundation's website is not set up to provide emergency or crisis counselling advice or services.

If you require urgent assistance, please contact the appropriate organisation below.

Kids Helpline 1800 551 800Kids Helpline

Kids Helpline is a 24-hour, seven day a week counselling service for Australian young people aged between 5 and 25 years. Kids Helpline talk to more than 6,000 kids each week, about all sorts of problems. Young people can access Kids Helpline by calling 1800 551 800 or visiting their website.

Lifeline 131 114lifeline logo

Lifeline offer a free 24-hour telephone counselling service. Anyone can call Lifeline at any time. As well as providing telephone counselling, Lifeline can provide you with information about other support services available in your area. You can contact them by either calling on 131 114 or visiting their website.

Child protection

If you are a victim of child abuse or know a child needing protection contact Child Protection Service in your area.

 

 VIC

 Child Protection Crisis Line 131 278 (24 hours)

 TAS

 Child Protection Advice & Referral Service 1800 000 123

 NSW 

 Child Protection Helpline 132 111 

 ACT

 Child Abuse Prevention Service 1300 556 729

 NT

 Child Protection Hotline 1800 700 250

 QLD

 Emergency Crisis Line 1800 177 135

 SA

 Child Abuse Report Line 131 478 

 WA

 Crisis Care Unit 08 9223 1111 or 1800 199 008


Grief counselling 

For free, confidential phone counselling, contact Griefline on 1300 845 745.

Or access face-to-face counselling via the Australian Centre for Grief and Bereavement.

Sexual assault support services

If you are a victim of sexual assault or know someone who is, phone the support service in your area.

 ALL STATES

 1800 RESPECT, National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours)

 VIC

 Sexual Assault Crisis Line (after hours) free call 1800 806 292

 Gatehouse Centre, Royal Children's Hospital on 03 9345 6391 (24 hours)

 TAS

 Sexual Assault Support Service Crisis Support Line 1800 697 877

 NSW 

 Rape Crisis Centre 1800 424 017

 ACT

 Rape Crisis Centre Crisis Line 02 6247 2525 (24 hours)

 NT

 Sexual Assault Referral Centre, Darwin 08 8922 6472, Katherine 08 8973 8524, 
 Tennant Creek 08 8962 4361, Alice Springs 08 8955 4500 (r 0401 114 181 after hours)
1800RESPECT 1800 737 732

 QLD

 State-wide Sexual Assault Help Line 1800 010 120

 SA

 Yarrow Place Sexual Assault Service 1800 817 421 or 08 8226 8787 (after hours)

 WA

 Sexual Assault Resource Centre, 24-hour line: 1800 199 888


Domestic violence prevention and support services

If you are a victim of domestic violence or know someone who is, contact the support service in your area.

 ALL STATES 

 National Sexual Assault, Family & Domestic Violence Counselling Line 1800 737 732 (24 hours) 

 ALL STATES

 Men's Line Australia 1300 789 978

 VIC

 Safe Steps Family Violence Response Centre 1800 015 188

 TAS

 Family Violence Counselling and Support Service 1800 608 122

 NSW

 Domestic Violence Line 1800 656 463 

 ACT

 Domestic Violence Crisis Service 02 6280 0900 (24 hours)

 NT

 Domestic violence helpline 1800 RESPECT 1800 737 732

 QLD

 Women's Domestic Violence Telephone Service 1800 811 811 

 DV Connect Men's Line 1800 600 636 

 SA

 Domestic Violence Crisis Line 1800 800 098

 WA

 Women's Domestic Violence Helpline Information 1800 007 339

 Men's Domestic Violence Helpline Information 1800 000 599 


Cyber safety

To report cyber bullying and other forms of online abuse, and to learn about staying safe online, contact the Office of the eSafety Commissioner


Victims of crime - assistance and compensation

VIC 

 Victims of Crime 1800 819 817 

 

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