Where to go for help
Phone 000 or your local police if you, or someone you know, is in immediate danger or risk and requires an urgent response.
Kids Helpline 1800 55 1800
Kids Helpline is a 24 hour, 7 day a week counselling service for Australian young people aged between 5 and 25 years.
Kids Helpline talk to more than 6,000 kids each week, about all sorts of problems.
Young people can access KidsHelpline by calling 1800 55 1800 or visiting their website.
TopLifeline 13 11 14
Lifeline offer a free 24 hour telephone counselling service.
Anyone can call Lifeline at any time. As well as providing telephone counselling, Lifeline can provide you with information about other support services available in your area.
TopChild Protection
If you are a victim of child abuse or know a child needing protection contact Child Protection Service in your area.
| VIC |
Child Protection Crisis Line 13 12 78 (24 hours) |
| TAS |
Child Protection Advice & Referral Service 1300 737 639 |
| NSW |
Child Protection & Family Services 1800 066 777 (24 hours) |
| ACT |
Child Abuse Advice & Information 02 6207 1069 (business hours) |
| NT |
Child & Family Protective Services 08 8962 4399 |
| QLD |
Emergency Crisis Line 07 3235 9999 or 1800 177 134 (24 hours) |
| SA |
Child Abuse Report Line 131 478 (24 hours) |
| WA |
Crisis Care Unit 08 9325 1111 or 1800 199 008 or 08 9325 1232 (TTY) |
Grief Counselling 1300 853 133
If you have recently lost someone close to you and need someone outside of your support network to speak to, phone the Centre for Grief Education Bereavement Counselling service. This service provides face-to-face counselling.
- Centre fo Grief Education
For more information visit the Centre for Grief Education's website
Sexual Assualt Support Services
If you are a victim of sexual assualt or know someone who is phone the support service in your area.
| VIC | CASA 03 9344 2210, 03 9349 1766 or 1800 806 292 or Gatehouse Centre, Royal Children's Hospital on 03 9345 6391 (24 hours) |
| TAS | Sexual Assult Support Service 03 6231 1811 for south region, 03 6334 2740 for north region or 03 6431 9711 for north west region |
| NSW | Child Abuse Prevention Service 02 9716 8000 or 1800 688 009 (24 hours) |
| ACT | Child Abuse Advice & Information 02 6207 1069 (business hours) or 02 6207 0720 (after hours) |
| NT | Sexual Assault Referral Centre 08 8951 5884 (24 hours) |
| QLD | Emergency Crisis Line 07 3235 9999 or 1800 177 135 (24 hours) |
| SA | Child Abuse Report Line 131 478 (24 hours) |
| WA | Sexual Assault & Referal Centre 08 9340 1828 or 08 9340 1820 or 1800 199 888 |
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Domestic violence prevention and support services
If you are a victim of domestic violence or know someone who is contact the support service in your area.
| ALL STATES | Men's Line Australia on 1300 78 99 78 |
| VIC | Women's Domestic Violence Service of Victoria 1800 015 188 |
| TAS | Domestic Violence Crisis Service 1800 633 937 |
| NSW | Domestic Violence Line 1800 656 436 (24 hours) or 1800 671 442 (TTY) |
| ACT | Domestic Violence Crisis Service 02 6280 0900 (24 hours) or 02 6228 1852 (TTY, 24 hours) |
| NT | Domestic Violence Crisis Line 1800 019 116 (24 hours) |
| QLD | Domestic Violence Telephone Service 1800 811 811 or 1800 812 225 (TTY) |
| SA | Domestic Violence Crisis Service 1300 782 200 (24 hours) or 131 611 (Crisis Care 4pm - 9am) |
| WA | Family Helpline 08 9221 2000 or 1800 643 000 (24 hours) |
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Cybersafety
The Australian Communications and Media Authority's website Cybersmart provides cybersafety information for young children, teens and parents. It also has an Online Helpline for young people who have had negative online experiences, such as cyberbullying.
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